ITIL 4 Foundation is the entry-level service management certification introduced by AXELOS and delivered through PeopleCert. It is designed for professionals in IT operations, digital services, and business support roles. The certification covers the Service Value System, Service Value Chain, the seven guiding principles, the four dimensions of service management, and integration with agile and DevOps practices. It emphasizes applying ITSM methods to digital transformation and continuous improvement. AAAdemy provides blueprint-aligned learning support—including knowledge explanations, study plans, learning strategies, exam tips, and online practice questions—to help candidates prepare efficiently and stay aligned with official updates.