Welcome to the ADM-201 Training Course, a comprehensive resource tailored for Salesforce Administrator aspirants. This guide is meticulously designed to help you master the essential concepts, techniques, and practical skills required to excel in the ADM-201 certification exam.

Our mission is to empower learners to achieve their Salesforce certification goals with confidence. We have crafted this guide to balance theoretical knowledge with hands-on practice. The ADM-201 Training Course integrates structured study plans, effective learning techniques, detailed topic explanations, and practical exercises, ensuring you are fully prepared to succeed.

Table of Contents

1. Study Plan for ADM-201 Exam

2. Study Methods and Key Points

3. Knowledge Explanation

• Getting Around the App: Navigation and interface essentials.
• Getting Your Organization Ready for Users: Organizational setup and user readiness.
• Setting Up and Managing Users: User creation, roles, and permissions.
• Security and Data Access: Data protection and sharing models.
• Customization: Fields: Custom and standard fields, validation rules.
• Managing Data: Data import/export and cleansing techniques.
• Reports and Dashboards: Creating, grouping, and visualizing data.
• Automation: Workflow rules, Process Builder, and approval processes.
• Managing the Support Process: Case management, Knowledge Base, and Service Console.

4. Practice Questions and Answers

We wish you success in your ADM-201 journey and are confident this course will help you achieve your Salesforce certification goals!