Goals:
| Day | Tasks | Pomodoro Sessions |
|---|---|---|
| Day 1: Marketing Basics (Part 1) | - Learn Digital Marketing Basics: Definition, how it differs from traditional marketing, and its objectives (e.g., customer acquisition, retention, brand awareness). - Study the Marketing Funnel: Awareness → Consideration → Conversion. - Write notes on why these concepts matter in Salesforce Marketing Cloud. |
4 |
| Day 2: Marketing Basics (Part 2) | - Study the Customer Lifecycle Stages: Awareness, Consideration, Conversion, Retention. - Learn how Salesforce supports each stage (e.g., email campaigns for retention, ads for awareness). - Use Spaced Repetition to review Day 1 notes for long-term memory retention. |
4 |
| Day 3: Marketing Cloud Overview | - Explore the core Marketing Cloud Modules: Email Studio, Journey Builder, Audience Studio, Content Builder. - Write down the purpose and key features of each module (e.g., Email Studio for sending campaigns, Journey Builder for customer journeys). - Familiarize yourself with the Marketing Cloud interface and its dashboard. |
5 |
| Day 4: Email Design Basics | - Learn the differences between Static vs. Dynamic Content: Create static email templates and review how dynamic content adapts to customer attributes (e.g., name, location). - Explore Email Formats: HTML emails for visually appealing campaigns, plain-text emails for personal communication. |
4 |
| Day 5: Email Sending Methods | - Understand the two main Email Sending Types: - Batch Send (e.g., newsletters sent to a large audience). - Triggered Send (e.g., emails automatically sent after specific actions like an abandoned cart). - Practice creating a sample batch send email campaign in a sandbox environment. |
5 |
| Day 6: Journey Builder Basics | - Learn the core features of Journey Builder: - Entry Source: How journeys are triggered (e.g., new sign-ups). - Activities: Actions like sending emails or waiting periods. - Decision Splits: Branch logic based on customer behavior. - Practice designing a simple Welcome Journey. |
5 |
| Day 7: Weekly Review and Quiz | - Review Days 1–6 content using spaced repetition. Focus on understanding core concepts and correcting gaps in your knowledge. - Take a short quiz on marketing concepts, email basics, and journeys. - Apply knowledge by practicing in Content Builder and Journey Builder. |
5 |
Goals:
| Day | Tasks | Pomodoro Sessions |
|---|---|---|
| Day 8: Advanced Journey Design | - Create a multi-step journey with Journey Builder, including: - Triggered email sends. - Wait times between steps. - Decision splits (e.g., send a discount email if a customer doesn’t respond). - Test and refine your journey. |
5 |
| Day 9: Data Extensions (Part 1) | - Learn what Data Extensions are and why they’re essential. - Create a data extension to store customer data (e.g., names, emails, purchase history). - Study Field Types: Text, number, and boolean fields. |
4 |
| Day 10: Data Extensions (Part 2) | - Practice writing simple SQL Queries: - Example: Extract all customers who purchased within the last month. - Test your SQL queries in a sandbox environment. |
5 |
| Day 11: Audience Segmentation | - Study how to create Audience Segments using demographic and behavioral filters. - Practice segmenting customers into groups based on location, purchase history, or engagement levels. |
5 |
| Day 12: Data Synchronization | - Learn how Salesforce CRM synchronizes data with Marketing Cloud in real-time. - Explore importing data via FTP or APIs. - Practice importing a small dataset (e.g., a CSV file of customer purchases) into Marketing Cloud. |
5 |
| Day 13: Privacy and Compliance | - Study GDPR and CAN-SPAM regulations: - Understand customer rights (e.g., the ability to unsubscribe). - Learn data encryption methods to ensure secure data storage and transmission. |
4 |
| Day 14: Review and Practice | - Review Days 8–13 content. Use spaced repetition to consolidate knowledge of data management and journeys. - Take a quiz on SQL, audience segmentation, and compliance. - Combine email journeys and segmentation in a hands-on project. |
5 |
Goals:
| Day | Tasks | Pomodoro Sessions |
|---|---|---|
| Day 15: Email Performance Metrics | - Study key email KPIs: - Open Rates: How many recipients opened the email. - Click-Through Rates (CTR): How many clicked on a link. - Bounce Rates: Percentage of undelivered emails. |
4 |
| Day 16: Dashboards | - Learn how to customize dashboards for campaign KPIs. - Set up real-time performance monitoring for a sample campaign. |
4 |
| Day 17: Data Visualization | - Create visual reports: - Analyze customer segment engagement using bar charts. - Plot email performance trends over time. |
4 |
| Day 18: Einstein Analytics | - Learn how AI analyzes customer behavior with Einstein Analytics. - Study how Einstein provides recommendations for campaign optimization. |
5 |
| Day 19: ROI Analysis | - Learn the ROI Formula: ((\text{Revenue - Cost}) / \text{Cost} \times 100). - Practice calculating ROI for sample campaigns (e.g., a $10,000 campaign that costs $2,000). |
5 |
| Day 20: Hands-On Practice | - Generate reports for a sample campaign. - Interpret metrics like CTR and ROI to evaluate performance. |
5 |
| Day 21: Weekly Review and Practice | - Review all Week 3 content. Focus on dashboards, reporting, and analytics. - Combine all knowledge into a hands-on project: an end-to-end campaign with reporting and ROI. |
5 |
Goals:
| Day | Tasks | Pomodoro Sessions |
|---|---|---|
| Day 22: Full Review (Part 1) | - Revise Weeks 1 and 2 content, focusing on email marketing, customer journeys, and data management. | 5 |
| Day 23: Practice Test (Part 1) | - Take a full-length practice test. - Review incorrect answers and revisit weak topics. |
5 |
| Day 24: Full Review (Part 2) | - Revise Week 3 content, focusing on reporting, analytics, and campaign optimization. | 5 |
| Day 25: Spaced Repetition (Data) | - Use spaced repetition to review all data-related topics: segmentation, extensions, synchronization, and compliance. | 4 |
| Day 26: Spaced Repetition (Journeys) | - Revise customer journeys and advanced email techniques. | 4 |
| Day 27: Practice Test (Part 2) | - Take another full-length practice test. - Focus on timing and test strategies. |
5 |
| Day 28: Final Review Session | - Focus on weak areas identified in practice tests. | 4 |
| Day 29: Rest and Light Review | - Skim key notes and important formulas (e.g., ROI, metrics). | 3 |
| Day 30: Exam Day | - Go into the exam well-rested and confident. | N/A |