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Study Objectives:

  1. Primary Goal: Pass the Salesforce Marketing Associate Certification Exam.
  2. Sub-Goals:
    • Gain a solid understanding of Salesforce Marketing Cloud concepts.
    • Master the practical use of Marketing Cloud modules: Email Studio, Journey Builder, Audience Studio, and Reporting.
    • Effectively retain and recall knowledge using Pomodoro Technique for productivity and Spaced Repetition for memory retention.

Duration and Structure:

  • Total Duration: 30 days.
  • Daily Study Time: 2.5–3 hours (5–6 Pomodoro sessions of 25 minutes, with 5-minute breaks and one 15-minute break after every 2 sessions).
  • Review Days: Days 7, 14, 22, 25, and 28.
  • Weekly Focus:
    • Week 1: Foundational Marketing Concepts and Cloud Basics.
    • Week 2: Advanced Email Marketing and Data Management.
    • Week 3: Reporting, Analytics, and Optimization.
    • Week 4: Comprehensive Review and Exam Preparation.

Week 1: Foundational Marketing Concepts and Marketing Cloud Basics

Goals:

  • Understand digital marketing fundamentals and Salesforce's role in customer lifecycle management.
  • Build foundational knowledge of Marketing Cloud modules and email marketing basics.
Day Tasks Pomodoro Sessions
Day 1: Marketing Basics (Part 1) - Learn Digital Marketing Basics: Definition, how it differs from traditional marketing, and its objectives (e.g., customer acquisition, retention, brand awareness).
- Study the Marketing Funnel: Awareness → Consideration → Conversion.
- Write notes on why these concepts matter in Salesforce Marketing Cloud.
4
Day 2: Marketing Basics (Part 2) - Study the Customer Lifecycle Stages: Awareness, Consideration, Conversion, Retention.
- Learn how Salesforce supports each stage (e.g., email campaigns for retention, ads for awareness).
- Use Spaced Repetition to review Day 1 notes for long-term memory retention.
4
Day 3: Marketing Cloud Overview - Explore the core Marketing Cloud Modules: Email Studio, Journey Builder, Audience Studio, Content Builder.
- Write down the purpose and key features of each module (e.g., Email Studio for sending campaigns, Journey Builder for customer journeys).
- Familiarize yourself with the Marketing Cloud interface and its dashboard.
5
Day 4: Email Design Basics - Learn the differences between Static vs. Dynamic Content: Create static email templates and review how dynamic content adapts to customer attributes (e.g., name, location).
- Explore Email Formats: HTML emails for visually appealing campaigns, plain-text emails for personal communication.
4
Day 5: Email Sending Methods - Understand the two main Email Sending Types:
- Batch Send (e.g., newsletters sent to a large audience).
- Triggered Send (e.g., emails automatically sent after specific actions like an abandoned cart).
- Practice creating a sample batch send email campaign in a sandbox environment.
5
Day 6: Journey Builder Basics - Learn the core features of Journey Builder:
- Entry Source: How journeys are triggered (e.g., new sign-ups).
- Activities: Actions like sending emails or waiting periods.
- Decision Splits: Branch logic based on customer behavior.
- Practice designing a simple Welcome Journey.
5
Day 7: Weekly Review and Quiz - Review Days 1–6 content using spaced repetition. Focus on understanding core concepts and correcting gaps in your knowledge.
- Take a short quiz on marketing concepts, email basics, and journeys.
- Apply knowledge by practicing in Content Builder and Journey Builder.
5

Week 2: Advanced Email Marketing and Data Management

Goals:

  • Master customer journey automation.
  • Learn to manage and segment data effectively.
  • Understand privacy and compliance requirements in Salesforce Marketing Cloud.
Day Tasks Pomodoro Sessions
Day 8: Advanced Journey Design - Create a multi-step journey with Journey Builder, including:
- Triggered email sends.
- Wait times between steps.
- Decision splits (e.g., send a discount email if a customer doesn’t respond).
- Test and refine your journey.
5
Day 9: Data Extensions (Part 1) - Learn what Data Extensions are and why they’re essential.
- Create a data extension to store customer data (e.g., names, emails, purchase history).
- Study Field Types: Text, number, and boolean fields.
4
Day 10: Data Extensions (Part 2) - Practice writing simple SQL Queries:
- Example: Extract all customers who purchased within the last month.
- Test your SQL queries in a sandbox environment.
5
Day 11: Audience Segmentation - Study how to create Audience Segments using demographic and behavioral filters.
- Practice segmenting customers into groups based on location, purchase history, or engagement levels.
5
Day 12: Data Synchronization - Learn how Salesforce CRM synchronizes data with Marketing Cloud in real-time.
- Explore importing data via FTP or APIs.
- Practice importing a small dataset (e.g., a CSV file of customer purchases) into Marketing Cloud.
5
Day 13: Privacy and Compliance - Study GDPR and CAN-SPAM regulations:
- Understand customer rights (e.g., the ability to unsubscribe).
- Learn data encryption methods to ensure secure data storage and transmission.
4
Day 14: Review and Practice - Review Days 8–13 content. Use spaced repetition to consolidate knowledge of data management and journeys.
- Take a quiz on SQL, audience segmentation, and compliance.
- Combine email journeys and segmentation in a hands-on project.
5

Week 3: Reporting, Analytics, and Campaign Optimization

Goals:

  • Learn to evaluate marketing campaign performance.
  • Use Einstein Analytics for AI-driven insights.
  • Understand how to calculate ROI for campaigns.
Day Tasks Pomodoro Sessions
Day 15: Email Performance Metrics - Study key email KPIs:
- Open Rates: How many recipients opened the email.
- Click-Through Rates (CTR): How many clicked on a link.
- Bounce Rates: Percentage of undelivered emails.
4
Day 16: Dashboards - Learn how to customize dashboards for campaign KPIs.
- Set up real-time performance monitoring for a sample campaign.
4
Day 17: Data Visualization - Create visual reports:
- Analyze customer segment engagement using bar charts.
- Plot email performance trends over time.
4
Day 18: Einstein Analytics - Learn how AI analyzes customer behavior with Einstein Analytics.
- Study how Einstein provides recommendations for campaign optimization.
5
Day 19: ROI Analysis - Learn the ROI Formula: ((\text{Revenue - Cost}) / \text{Cost} \times 100).
- Practice calculating ROI for sample campaigns (e.g., a $10,000 campaign that costs $2,000).
5
Day 20: Hands-On Practice - Generate reports for a sample campaign.
- Interpret metrics like CTR and ROI to evaluate performance.
5
Day 21: Weekly Review and Practice - Review all Week 3 content. Focus on dashboards, reporting, and analytics.
- Combine all knowledge into a hands-on project: an end-to-end campaign with reporting and ROI.
5

Week 4: Review and Final Preparation

Goals:

  • Consolidate all knowledge using spaced repetition.
  • Simulate the exam environment with practice tests.
  • Strengthen weak areas with focused practice.
Day Tasks Pomodoro Sessions
Day 22: Full Review (Part 1) - Revise Weeks 1 and 2 content, focusing on email marketing, customer journeys, and data management. 5
Day 23: Practice Test (Part 1) - Take a full-length practice test.
- Review incorrect answers and revisit weak topics.
5
Day 24: Full Review (Part 2) - Revise Week 3 content, focusing on reporting, analytics, and campaign optimization. 5
Day 25: Spaced Repetition (Data) - Use spaced repetition to review all data-related topics: segmentation, extensions, synchronization, and compliance. 4
Day 26: Spaced Repetition (Journeys) - Revise customer journeys and advanced email techniques. 4
Day 27: Practice Test (Part 2) - Take another full-length practice test.
- Focus on timing and test strategies.
5
Day 28: Final Review Session - Focus on weak areas identified in practice tests. 4
Day 29: Rest and Light Review - Skim key notes and important formulas (e.g., ROI, metrics). 3
Day 30: Exam Day - Go into the exam well-rested and confident. N/A